Revolutionizing Urgent Care: Ochsner Health Leverages AI for Coding Automation

NEW YORK– In a significant stride towards healthcare efficiency, Ochsner Health, a leading integrated healthcare system, is implementing cutting-edge medical coding technology from Nym Health to revolutionize its revenue cycle management within emergency departments and urgent care settings. This strategic move underscores the growing importance of Urgent Care Coding Automation in today’s rapidly evolving healthcare landscape.

Ochsner Health, renowned for its expansive network of 40 hospitals and over 300 health and urgent care centers spanning Louisiana, Mississippi, and the Gulf South, is tackling the complexities of medical billing head-on. By integrating Nym Health’s advanced engine, Ochsner aims to significantly enhance the speed and accuracy of its medical coding and billing processes, particularly within its high-volume urgent care and emergency department environments.

Vicki Kaplan, Vice President of Coding and HIM at Ochsner Health, highlighted the proactive approach, stating, “We’re focused on simplifying complexity and building the capacity and scalability to meet future needs, such as those associated with resourcing, dynamic workflows and rapidly growing visit volumes across the continuum of care.” Kaplan emphasized the pivotal role of automating coding for medical billing in Ochsner’s emergency departments as a core element of their strategy, expressing enthusiasm for the collaboration with Nym to drive continuous operational improvements.

Nym Health’s technology stands out by expertly bridging the gap between clinical language and actionable data. Harnessing the power of clinical expertise, computational linguistics, and explainable AI, Nym has engineered a system capable of deciphering intricate clinical language. This innovative approach allows for the analysis and decoding of medical records into clear, concise, and readily usable information, transforming unstructured patient data into valuable insights for revenue cycle management.

At the heart of Nym’s solution is its proprietary engine, designed to automate the often-laborious task of medical coding. This engine meticulously translates free-form text within patient charts into precise, compliant, and transparent diagnostic and billing codes, encompassing both ICD-10-CM and CPT standards. Remarkably, this entire process is executed in mere seconds, demanding absolutely no manual intervention. This speed and efficiency are critical in the fast-paced environment of urgent care and emergency departments, where rapid and accurate coding directly impacts billing cycles and revenue flow.

Amihai Neiderman, CEO and Co-Founder of Nym, articulated the company’s mission: “In delivering scalable solutions that automate manual practices and eliminate workflow pain points, Nym’s goal is to simplify administrative processes for providers and enable better healthcare.” Neiderman conveyed his excitement about partnering with Ochsner Health, acknowledging their esteemed coding organization and the opportunity to contribute value to a nationally recognized healthcare system committed to fostering healthier lives and stronger communities. This partnership underscores the growing recognition of urgent care coding automation as a vital tool for enhancing healthcare operations and financial performance.

About Ochsner Health

Ochsner Health’s mission is deeply rooted in service, healing, leadership, education, and innovation. With 80 years of service in 2022, Ochsner has established itself as a national leader in crucial medical domains including cancer care, cardiology, neurosciences, liver and heart transplants, and pediatrics. Consistently ranked as the top hospital and children’s hospital in Louisiana by U.S. News & World Report, Ochsner is a not-for-profit organization dedicated to inspiring healthier lives and stronger communities. Their patient-centered approach prioritizes accessible, affordable, convenient, and effective care, alongside pioneering new treatments, deploying cutting-edge technologies, and conducting extensive groundbreaking research, including over 700 clinical studies. Ochsner Health’s extensive network comprises over 34,000 employees and more than 4,500 employed and affiliated physicians across 90+ specialties and subspecialties, operating 40 hospitals and over 300 health and urgent care centers across Louisiana, Mississippi, and the Gulf South. Their Connected Health digital medicine program extends care beyond traditional boundaries. In 2021, Ochsner Health served over 1 million individuals from every state and 75 countries. As Louisiana’s leading healthcare educator, Ochsner Health and its partners educate thousands of healthcare professionals each year. For more information, please visit https://www.ochsner.org/.

About Nym Health

Nym Health is at the forefront of transforming clinical language into actionable information, addressing inefficiencies that contribute significantly to healthcare costs. By merging industry-leading technology with clinical expertise and a profound understanding of medical language, Nym delivers rapid, transparent, and compliant medical chart decoding. Nym’s revenue cycle management (RCM) solution accurately translates provider notes from patient charts into compliant diagnostic and billing charge codes within seconds, eliminating human intervention. Achieving over 96% accuracy, Nym’s RCM solution provides audit-ready, traceable documentation for every generated code, ensuring complete visibility into coding decisions. The Nym solution offers rapid deployment and scalability based on volume and workflow demands, alleviating administrative burdens and enabling clinical teams to dedicate more time to patient care. Headquartered in New York City with R&D in Tel Aviv, Nym’s interdisciplinary team includes technologists, physicians, mathematicians, computational linguists, engineers, and medical coders. Nym’s investors include Addition, GV, Bessemer Venture Partners, Dynamic Loop Capital, Lightspeed, Tiger Global, Zach Weinberg, and Nat Turner. To discover more about Nym, visit nym.health.

Media Contact

Nicole Pariser
Nym Health
[email protected]
1-847-986-9927

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